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Home
Products
Intelligent water meter
mechanical water meter
Communication equipment
Auxiliary fittings
Solution
Intelligent water service
Prepaid Intelligent IC Card Meter Management system
Remote meter reading system
Wireless location Meter Reading Management system
Quality service
Contact
Marketing network
Download area
News
Company trends
Industry news
Academic papers
About us
Brief introduction of enterprise
Enterprise culture
The course of development
Honorary qualification
R & D and production
Talent recruitment
Hunan Province Water Measurement Information Engineering Technology Research Center
Central generalization
Central dynamics
Scientific research project
Intelligent water meter
mechanical water meter
Communication equipment
Auxiliary fittings
Intelligent water service
Prepaid Intelligent IC Card Meter Management system
Remote meter reading system
Wireless location Meter Reading Management system
Contact
Marketing network
Download area
Company trends
Industry news
Academic papers
Brief introduction of enterprise
Enterprise culture
The course of development
Honorary qualification
R & D and production
Talent recruitment
Central generalization
Central dynamics
Scientific research project
Download area
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Intelligent water service
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Intelligent customer service
Telephone voice customer service system
Support analog telephone line and digital relay telephone line access Supports up to 128 internal lines and supports VOIP network telephony mode Convenient for public telephone resources in different places; automatic recording of inbound and outbound calls Self-service voice navigation, process customization; analysis of valve shutoff and water stoppage area
Mobile APP customer service system
All work orders can be issued by APP and Wechat, and the staff can process them in real time on the spot. Real-time feedback on the map on the current location of line patrolling personnel and inspection tracks
Wechat and Alipay customer service system
Inquiry business: water quality, water pressure, water price inquiry, network inquiry, water use knowledge Handling business: application for installation, repair, application for price adjustment, leakage reporting, illegal use of water, manual customer service Information notice: water cut-off notice, water use notice, business management notice Regional flow and pressure monitoring, minimum flow analysis at night, leakage calculation, water balance calculation, leak detection management, measurement management
Website customer service system
Integrated scheduling platform (big screen) The GIS diagram of the water supply network shows the product characteristics of each monitoring point in real time: it can seamlessly connect to the website of the water company, support online bank payment, and provide 24-hour self-service network inquiry service. Main functions: online filing, online complaints, messages, online self-help inquiry of water consumption, arrears, payment, pre-stored records, online self-payment, online customer service.